Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using PureNutri's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Description of Services

PureNutri provides online nutrition consultation services, including:

  • Individual nutrition consultations via video call
  • Personalized meal planning and recommendations
  • Healthy habits coaching and support
  • Educational resources and guidance

3. Not Medical Advice

Our services are for educational and informational purposes only. The information provided is not intended as medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals before making changes to your diet or lifestyle, especially if you have medical conditions.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information
  • Follow consultation guidelines and recommendations responsibly
  • Inform us of any medical conditions or dietary restrictions
  • Consult with healthcare providers as appropriate
  • Respect scheduled appointment times

5. Cancellation and Refund Policy

Consultation appointments may be rescheduled with at least 24 hours notice. Cancellations made less than 24 hours in advance may be subject to fees. Refund policies will be discussed during the booking process.

6. Confidentiality

We maintain strict confidentiality of all client information shared during consultations. Information will only be disclosed with your consent or as required by law.

7. Limitation of Liability

PureNutri's liability is limited to the fees paid for services. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. No Guarantees

While we strive to provide quality service, we make no guarantees about specific outcomes or results. Individual experiences and results may vary.

9. Intellectual Property

All content, materials, and resources provided by PureNutri are protected by intellectual property rights and are for your personal use only.

10. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date.

11. Governing Law

These terms are governed by the laws of Indonesia. Any disputes will be resolved in the appropriate courts of Indonesia.

12. Contact Information

For questions about these Terms of Service, contact us:

PureNutri
Jl. MH Thamrin No. 7, 15157 Tangerang, Indonesia
Phone: +62 21 5576 3042
Email: [email protected]